Neuraswitch Teams Up with Telenyx to Deliver Sophisticated AI-Ready Calling Experiences
Today, Neuraswitch and Telnyx announce a partnership and confirm availability of Telynx voice services to all of Neuraswitch customers on the ConnexionsCX platform.
peechmatics announces its partnership with leading customer experience platform provider Neuraswitch. The Salesforce-integrated platform captures calls, transcribes them in real-time using Speechmatics’ technology & provides emotional analytics.
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With the rise in power of machine learning, it has never been easier to give agents the tools need to succeed.
Its 2019, and your calling in to speak with an Agent, something we all dread to do. You have screamed at the IVR, said “AGENT” loud enough the neighbors could hear. And mentally, your preparing yourself for the battle with the Agent just to get your issue resolved, fast and the first time.
The light bulb… such a common little thing that we often take for granted. What is this light we speak of? At the time it was created, it was a global innovation that cultured change. Change in the way we could do things, productivity, it led to a new revolution. Who knew that out of…