Identify Buying Signals
Ability to identify those keywords or phrases that indicate potential buying or churn signals in order to take immediate action.
Get a 360-degree profile of your clients, incorporating demographic information, behavior and attitudes, from their online conversations and interactions with the company
Uncover Emerging Trends
Ability to identify trends and patterns from different points of view
Build Stronger Relationships
Ability to pinpoint potential upsell and cross-sell opportunities in real-time to help customers derive more value from their interaction