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analyzing the voice of the customer

make every customer interaction count

Conversational Intelligence Platform

ConnexionsIQ is powered by Salesforce’s Einstein and Neuraswitch’s proprietary AI engine to automatically process 100% of your organizations call recordings to discover relevant insights, predict future customer behavior and proactively determine best next actions.

gain valuable insights

Visualize Every Interaction

ConnexionsIQ allows organizations to visualize every interaction and leverages AI to identify key customer insights in order to create more intelligent interactions, that both improve agent productivity and increase customer satisfaction.

Get Started with Neuraswitch

Add real-time, cognitive insights to your communications platform today
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