Webinar: How to drive agent empowerment and improve customer experience using machine learning
Join us Wednesday 3 April 2019 at 4PM GMT to learn how to drive agent empowerment and improve customer experience using machine learning.
With the rise in power of machine learning, it has never been easier to give your agents the tools they need to succeed. Machine learning can help to empower contact centre agents by giving them the right tools, skills and resources to deliver superior customer experience.
We’ll discuss the challenges currently faced in the contact centre market and how we are working towards a brighter future for agents and customers across the globe.
Katherine Codlin, Strategic Accounts, Speechmatics
Scott Eller, Chief Relationships Officer, Neuraswitch