The team behind ConnexionsCX came up with a very innovative concept that will connect the right customer service professionals to the right audiences, stream-lining the process for businesses and consumers alike.
ConnexionsCX allows businesses to offer a unique customer experience by intelligently routing requests to agents that best match the personality profile of any given customer, really adding value to the “human” component of customer service in a time when excessive reliance on “boxed-in” technologies risks to ruin the personality of the experience.
Within Neuraswitch we believe in the art of the impossible. Bringing technology and people together in one, The ConnexionsCX platform brings unity to a unpredictable world. Leveraging real time human emotions.